Long Distance Moving Company Buffalo NY

Professional Movers specializes in providing New York residents with long distance moving services through out the United States, Canada, and Mexico*. We help our customers with the often overwhelming and traumatic issues they face while moving long distance. We do this with one of our long distance moving consultants to help plan, coordinate, provide pricing and supervise all aspects of your long distance move. As your advocate, our long distance moving consultant will cater to your every need and concern. They will provide you with caring yet affordable moving services, and allow you the liberty to choose what moving or packing services you need.

*Professional Movers operates within NYS (intra-state) and works with other partner companies to operate inter-state and move customers through out the United States, Canada and Mexico.

To learn more about our long distance moving services, please read the long distance move process in nine phases.

The Long Distance Move Process in Nine Phases

The nine phases of the long distance move process have been created to fulfill the need for excellent communication throughout all aspects of a long distance move. Through years of successfully servicing many families, Professional Movers has developed this unique move management system that is recognized throughout the industry as the best customer service program available.

Phase 1
Your decision to move

There are many steps involved in your decision to move. Change is not something to take lightly. Your existing home may hold many memories. However, you may wish to escape to warmer weather or to transfer to a new job, or perhaps it is time to move to be closer to your family. Whatever the reasoning, your decision to move is the first step in beginning the process of a long distance move.

Here are some questions you might want to consider

- Is it time for move?

- What will be my family’s reaction?

- Where is the best place for me to relocate?

- Do I have friends or family that will live close to my new home?

- What is my timetable?

- What do I need to bring with me to the new location?

- How do I take inventory of possessions?

- How do I prepare for downsizing, what do I do with the excess?

- How do I make the move –packing, utilities for the old and new home, unpacking?

Phase 2
Initial consultation with one of our long distance moving consultants to establish an understanding of your needs and outline our services

Once you have made the decision that you are ready to move, please give us a call at 716-320-0105. You will be assigned a long distance moving consultant to be your single point of contact throughout your entire move. Your consultant will gather al of your pertinent information as well as provide you with their contact numbers and e-mail addresses. They will schedule and appointment to visit your home. There is no fee for this. We will schedule an appointment based on your availability. We can visit in the morning, afternoon, evening or even weekends. Depending on the size of your move and the service you select, we will generally recommend that you schedule your consultation 1 month prior to your desired move date. This will allow our consultant enough time to secure your move dates, assist in downsizing any excess items, and make arrangements for packing or storage services. During this appointment your moving consultant will perform a free, in-house, no-obligation estimate and review the move process.

- When the long distance moving consultant visits your home, you will be informed about:

- Your rights and responsibilities

- Difference between a long distance and local move

- Valuation options for long distance moving

- Determine what help you need with your existing home to prepare for moving?

- Determine if and how much packing may be needed?

- Identify which items you may wish to downsize or give to family?

- Identify which items you would like to move to your new home?

- Identify which items may need specials services such a crating?

- Determine an estimated weight of your shipment using cubic estimator.

- Explain the possibility of a shuttle being needed at the load or unload location.

- Identify your desired packing, loading and unloading dates.

Phase 3
The pre-move follow up

Once you decide to move with Professional Movers, your long distance moving consultant will follow-up to review your estimate/order for your service and provide you with a revised estimate/order for service if any changes have been discussed. At this time we will ask you to sign the “Contract” and “Bill of Lading”, these documents will authorize Professional Movers to transport your household goods. This also helps solidify your pack and load dates, third party service dates, and in some cases pricing. Once your shipment is registered and assigned to a driver, we will provide you with the phone number of the drive who is scheduled to pick up your shipment.

24 hours prior to the scheduled pack or move date, your moving consultant will call you to remind you of the crew’s expected arrival time.

Phase 4
Preparing for the move (Optional Services0

Sorting – We will help you organize your current home and sort your items to help determine which items to move. This can take a few hours or as long as a few days depending on how much help you need.

Downsizing – Help you determine what is needed in the new home, make arrangements for family heirlooms to be shipped to loved ones, arrange estate sales, appraisals for antiques, and make charitable contributions.

Phase 5
Packing and preparing items for move (Optional Services)

Packing Day – Help pack your home and prepare it for the moving day. We will supply a packing team who is experienced in packing fragile or delicate items. Our pack team will use specialized packing materials including boxes designed for dishes and glasses. Depending on the services you have selected, the size of your move, preparation and packing all generally begin 1-3 days prior to the scheduled move, leaving selected necessities for your use until the scheduled move date.

Your pack team will document the quantity and type of boxes that they packed.

Phase 6
Moving Day – Loading

Getting the right movers – On moving day, Professional Movers will be present to supervise your entire relocation. Your moving team will be chosen based on the exact specifications of your move. Your hand picked team of movers will complement each other’s job capabilities and create a manageable, efficient and cost-effective relocation. For example, if your move requires a lot of disassembly, then we will send a mover who is experienced in providing disassembly services.

Beginning of day – On your scheduled moving day, our movers will arrive on time. The movers will present you with the “Bill of Lading” and review the terms of your valuation. The movers will request your signature on the valuation section of the “Bill of Lading.”

Taking inventory – Before we begin loading your belongings into the moving truck, our movers will take a detailed descriptive list of all of the items in your shipment and their condition. All of your items will be documented on the “Descriptive Inventory Form”. The movers will review this form and ask for your signature. A copy will be provided for your records.

Extraordinary value inventory form – While the moves are taking the inventory they will ask you to list any items of extraordinary value. The term is applied to any of your household object with a value greater than $100.00 per pound per article. These extraordinary value items may include vintage items, collector’s item and/or antique items. If you possess any of the extraordinary value items of a value greater than $100.00 per pound per object, talk to our movers and packers about it. They will complete an inventory of them and make you sign the “High Value Inventory Sheet”. Should you forget, neglect or fail to fill this important document, we will only be liable for the total value of the shipment you declared and for a total of no more than $100.00 per pound per item based on the actual weight of the article. Nevertheless, have in mind that shipments under the “Basic Carrier Liability” will not be subject to the fore mentioned loss and damage policy.

Protective materials – Professional Movers prides itself on the safe and secure protection of your goods and home.
Loading the moving truck – Once all of your items are inventories, our movers will begin loading the truck. All of your upholstered items will be stretch wrapped and placed in moving pads. All remaining furniture items will be hand carried to the moving truck and wrapped in moving pads.

Optional cleaning service – If your original home needs to be cleaned prior to you turning the keys over to the new owner, we can arrange to have a cleaning crew make your home look its best.

Phase 7
Your Shipment in Transit

Transit time – This is the number of days between your load day and your unload day. At this point in the move process, your goods will already be loaded into our moving truck and the truck will be en route to your new location. Your moving consultant will be able to determine the transit time for your shipment. The exact time is based on the size of the shipment and the mileage between your two locations. To learn more about your particular transit time or spread time of your shipment, contact your moving consultant.

Phase 8
Moving day – Unloading

Collection of payment – Upon arriving at your new home, our movers will present you with the Bill of Lading containing the total charges for your move. Before the truck is unloaded, you must provide payment in full. Payment may be made in the form of cash, credit card (subject to a 3% charge), money order, or certified check.

Unloading the moving truck – Our movers will provide you with the inventory forms. The movers will explain that they are going to begin unloading the moving truck. If you would like, you are welcome to check each item off the inventory form as they are carried into the house. As our movers unload the truck, they will place your items into your desired room locations. Any pieces of furniture that were disassembled at your loading location will be reassembled at your new home. Once everything is unloaded, we will ask you to sign the descriptive inventory forms.

Unpacking (Optional Service) – Our packing/moving team will begin unpacking boxes that our movers deliver. All items that were packed will be placed in their predetermined locations. The packers will also direct our movers where to place your furniture. Our packers can also help organize your kitchen and closets. All of the empty packing materials and boxes will be removed from our new home. When our unpacking team leaves your new home, we want you to feel as if you have lived in your new home for years.

Phase 9
Follow-up and post move evaluation

We understand there are times a medical or personal situation can be the driving force of the move and time lines can be tight. We will be there every step of the way, go the extra mile, and address all of the details, ensuring transition is smooth and the new surroundings are familiar.

Post move evaluation – At the close of each move, you will be asked to complete an online questionnaire, used to evaluate our workmanship. This questionnaire helps to distinguish and point out areas of strength and weakness. This assessment is a vital tool, which allows us to listen, learn and provide continuous improvement on our quality moving services.

The nine phases of long distance move process have been created to fulfill the need for excellent communication throughout the long distance move. We recognize each move is different and circumstances are often unique. The nine phases are not meant to act as a concrete plan of what to expect throughout your move, it is only to help give you a general idea of what happens on most long distance relocations.